Mountain Communities Healthcare District’s (MCHD) mission is to provide compassionate, high-quality, affordable healthcare services
and to advocate for those who are unable to pay for medically necessary services. As such, we continually strive to ensure that the
financial capacity of people who need healthcare services does not prevent them from seeking and receiving medically necessary care.
If you don't have health insurance or if you have high-cost medical bills, our financial counseling staff is here to help you determine
eligibility for charity care, discount programs, payment plans, and government programs such as Medi-Cal, or Covered California. We
can request a determination for Medi-Cal on the same day as your visit. If you have a pending application for a health coverage
program, this will not preclude you from being eligible for MCHD’s Financial Assistance program.
Help paying your bill
Eligibility: MCHD offers free (charity care) services to self-pay (uninsured) patients with a family size and income level at
or below 100% of the Federal Poverty Level, based on the most current Federal Poverty Guidelines.
MCHD also offers financial assistance (discount care) to private pay patients with a family size and income levels
Discounts are available for all self-pay (uninsured) patients and all patients with insurance from 101% to 400% of the
Federal Poverty Level.
Eligible Charges: All MCHD facility and provider fee charges, including emergency physician fees are eligible for charity
or discounts, for patients who are eligible, as defined above. Diagnostic tests and specialty service fees are not eligible
under MCHD’s program. However, most healthcare providers have a Financial Assistance Program. If you receive a bill
from one of those outside services, you should contact them directly to ask about their Financial Assistance Program.
Emergency physicians, who provide emergency medical services are also required by law to provide discounts to
uninsured patient or patients with high medical costs who are at or below 400% of the Federal Poverty Level.
MCHD Financial Counselor Offices: Our Financial Counselors are available to work with you to complete any
application processes or to answer any questions. If you need assistance, please call our Financial Counselor, Marilyn
Fegley at (530) 623- 5541 ext. 3217. Office hours at from 8:00 am – 4:00 pm, Monday – Friday, except holidays. If our
Financial Counselors are temporarily unavailable, you may contact our Admitting staff or our Business Services staff for
answers to your questions or to get applications for financial assistance or Medi-Cal/Covered California. Business
Services is located at 120 Taylor St., Weaverville, CA 96093, or you may call 530-623-0278.
How to apply
To obtain a Financial Assistance for Charity or Discount Care application you may go to MCHD’s Pricing Transparency webpage at
https://www.mcmedical.org/price-transparency, ask any MCHD front desk employee for a copy, or pick up a copy from the Financial
Counselor’s office, located at Trinity Hospital, 60 Easter Avenue, Weaverville, CA 96093. You may also request a copy by calling our
Financial Counselor’s office at 530-623-5541 ext)3217.
Your application should be completed and submitted, along with a recent tax return or recent check stubs to the Financial Counselor’s
office, located at Trinity Hospital, 60 Easter Avenue, Weaverville, CA 96093, or you may place the package in the mail to: MCHD
Financial Counselor, PO 1226, Weaverville, CA 96093
MCHD's Billing and Financial Assistance Dispute Resolution
If you have a dispute with the eligibility determination, you may contact the Revenue Cycle Director at PO Box 1229, Weaverville, CA
96093 or by calling (530) 623-0278 ext. 1002.
Hospital Bill Compliant program
The Hospital Bill Complaint Program is a state program, which reviews hospital decisions about whether you qualify for help paying
your hospital bill. If you believe you were wrongly denied financial assistance, you may file a compliant with the State of California’s
Hospital Bill Complaint Program. Go to HospitalBillComplaintProgram.hcai.ca.gov for more information and to file a complaint.
More Help
There are free consumer advocacy organizations that will help you understand the billing and payment process as well as information
regarding Covered California and Medi-Cal Presumptive Eligibility. You may call the Health Consumer Alliance at 888-804-3536 or go
to https://healthconsumer.org for more information.
To view a complete summary of Trinity Hospital’s Financial Assistance (Charity/Discount Care) Policy, the sliding scale fee, or to
download a copy of our Financial Assistance Application, you may visit our website at https://www.mcmedical.org/price-transparency or
you may ask Admitting, Business Services, or Financial Counselor staff. You may also call (530) 623-5541 ext. 3217 to make an
appointment with the Financial Counselor.
To view a list of shoppable services, a cost estimator, financial assistance eligibility requirements, or our financial assistance policy,
please visit https://www.mcmedical.org/price-transparency or ask our Financial Counselor, Admitting or Business Services staff.
Please see the attached Plain Language Summary of our Financial Assistance and Charity Care Policy below.
ATTENTION: If you need help in your language, please call (530) 623-5541 ext. 3217 or visit the Financial Counselors. The office is
open Monday through Friday from 8:00 am to 4:00 pm and located at 60 Easter Avenue, Weaverville, CA. Aids and services for people
with disabilities, like documents in braille, large print, audio, and other accessible electronic formats are also available. These services
are free.
